Stoughton Police Warn of Security Issue at Randolph Savings Bank

The bank alerted customers to a phone scam on Tuesday.

Credit: Patch file photo.
Credit: Patch file photo.

Randolph Savings has alerted customers to a phone scam that asks them to enter their information. 

Joanne April 30, 2014 at 07:14 AM
I have been a customer for 28 years and I didn't get a phone call from the bank telling me about a scam. Thanks Randolph Savings....
Roseanne April 30, 2014 at 09:02 AM
I've been a customer for 22 years and also wasn't told about a phone scam.
Richard D. Olson April 30, 2014 at 01:09 PM
In response to the article posted on the Stoughton Patch website on 4/29/14 at 3:30pm titled “Stoughton Police Warn of Security Issue at Randolph Savings Bank,” Randolph Savings Bank would like to clarify that the bank has not experienced a security breach. The bank posted a security alert on its website warning its customers of a telephone scam originating out of Florida to customers of multiple banks throughout the country. Randolph Saving Bank received calls from its customers stating that they had received calls from a Florida number informing them that their debit cards had been locked out and prompting them to enter their debit card information to resolve the issue. These types of scams are usually done in an attempt to gain access to a customers’ account information. In these situations we always remind our customers and anyone else that receives these types of calls that we would never call asking for account information Additionally, we inform them that if they receive a call like this that they should notify their financial institution immediately. If we can be of assistance to any Randolph Savings Bank customer please feel free to call our Customer Service Center at 877-963-2100 or you may contact me (Richard D. Olson, Senior Vice President, Retail Banking) directly at 781-573-1383.


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