LETTER: D’Angelos Manager Apologizes for Hurtful Comment

A letter from Eric Gurney, manager of the Central St. D’Angelos in Stoughton, apologizing to a customer for an anti-Semitic comment made earlier this month.

Editor's Note: A week ago, About Town with Mark Snyder wrote about Paul Berger’s at the D’Angelos at in Stoughton:

Berger, a Stoughton resident and a regular customer at that D’Angelos, registered for a D’Angelos rewards card during his Dec. 17 visit to the sub shop and then asked the manager, Eric Gurney, if there was a senior discount program, as well.  Gurney responded, “Are you trying to Jew me down?”  

Berger said he couldn’t believe what he had heard: “[Eric] said ‘oops’ after he said it.  I was truly shocked. I told him I resented it and that I would communicate with his boss. I threw my D’Angelos card and receipt at him and left.”

Gurney sent a letter of apology to Berger, dated December 22. Gurney wanted to share his letter with Patch readers.

The text of the letter is below and is also posted in the media gallery above.

Dear Mr. Berger,

I would like to offer you my sincerest apology for my lack of professionalism and hurtful comment I made to you on Saturday the 17th of December. I understand the depth of the insult and have learned from my mistake. I assure you this will never happen again and I never intended to hurt anyone. I enjoy you as a guest in my restaurant and hope to see you at some point to apologize in person. I am very saddened and regret the comment I made.

I have worked for D’Angelo’s for 16 years and know many of my customers by their first name. I assure you that I really do care for and respect the entire community.

With my deepest apology,

Eric Gurney

mark snyder January 02, 2012 at 08:16 PM
I'm glad to see that Eric's comment, and subsequent apology, resulted in this discussion of how inappropriate it was in the first place. In these politically-correct times, sometimes we tend to overreact. I think Mr. Berger handled himself with class from the start, and I give him credit for accepting the apology and putting it behind him. Happy New Year everyone!
Fiscal Conservative January 02, 2012 at 09:48 PM
Angie: Question: What will name calling get you? If people disagree with you, as you said "say as you wish, i'll say as I wish". Let it rest, or respond in an appropriate manner so you're thoughts have some credence. When you resort to name calling, when people disagree with you, it shows that you may be intolerant to others points of view. Remember, there is always more than one point of view. Our country was built on this. Compromise, and the ability to do so, is now lacking and we are suffering because of it. Try not to be so emotional, take a breath. If this doesn't help, maybe, just maybe, you should seek Anger Management counceling. You really seem very angry that people don't see your point of view. Its not healthy.
angie January 03, 2012 at 12:17 AM
I dont need anger management, i am not angry at all just my point of view as you said but when some jerk off tells me i am uneducated i will get defensive for myself. Now just remember what i said at the beginning of all this i am standing up for a friend who no one else on here obviously knows him as well as i do and he obviously didnt mean what he said!
Kevin Berkowsky January 03, 2012 at 12:46 AM
Well said Fiscal...couldn't have said it any better...as for Angie...you can only shake your head and hope she and others that consider anti-semitic remarks a joke wake up to the harsh reality that it is neither tolerated nor acceptable...I guess learning from their "education" only works for some... As the old saying goes, "Denial" is not just a river in Egypt.
Bruce Promisel January 03, 2012 at 05:07 PM
Sorry Mark...this has nothing to do with being politically correct. The comment was ignorant and the defense of the argument is just as ignorant. There should be no tolerance of the use of derogatory terms for any race, religion or nationality.


More »
Got a question? Something on your mind? Talk to your community, directly.
Note Article
Just a short thought to get the word out quickly about anything in your neighborhood.
Share something with your neighbors.What's on your mind?What's on your mind?Make an announcement, speak your mind, or sell somethingPost something
See more »